Term and Conditions

Last updated: [Date]

Welcome to Elite Golf Shop at birdiegolfsupply.com. These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site or making a purchase, you agree to these terms.

1. About Us

Elite Golf Shop is a premium golf equipment retailer specialising in high-performance gear for serious golfers. Our company is registered at 59 Welford Pl, Leicester, GB LE3E 3ZS.

2. Website Use

2.1 Eligibility

You must be at least 18 years old to place orders. By using this site, you confirm you meet this requirement.

2.2 Account Responsibility

When creating an account, you agree to:

• Provide accurate and current information
• Maintain confidentiality of your login details
• Notify us immediately of any unauthorized account use

2.3 Intellectual Property

All content on this site (text, images, logos) is our property or licensed to us and protected by copyright laws. You may not reproduce, modify, or distribute any content without our written permission.

3. Products & Services

3.1 Product Descriptions

We take care to accurately describe our golf equipment and apparel. However:

• Colors may vary slightly due to monitor settings
• Product specifications may change without notice
• We reserve the right to correct any errors in pricing or descriptions

3.2 Product Availability

All items are subject to availability. If an item becomes unavailable after you order, we’ll notify you and either:

• Offer a comparable alternative, or
• Cancel the item and refund the relevant amount

4. Orders & Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders at our discretion.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You confirm the payment method used is yours or you have authorization to use it.

4.3 Pricing & Currency

All prices are in GBP (£) and include VAT where applicable. Shipping costs are additional unless you qualify for free shipping (orders over £50).

5. Shipping & Delivery

5.1 Processing Time

We process orders within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information when your order ships.

5.2 Shipping Options

5.3 Delivery Restrictions

We currently cannot ship to certain Asian countries and remote regions. Customers are responsible for any customs duties or import taxes.

6. Returns & Refunds

6.1 Return Policy

You may return most unused items in original condition within 15 days of receipt. Exceptions:

• Golf gloves (hygiene reasons)
• Caps, hats & visors (unless faulty)
• GPS watches without original protective films/packaging

6.2 Return Process

To initiate a return:

1. Email [email protected] with your request
2. Wait for our Return Merchandise Authorization (RMA)
3. Ship items to: Elite Golf Shop Returns, 59 Welford Pl, Leicester, GB LE3E 3ZS

6.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping costs are non-refundable unless the return is due to our error.

7. Damaged or Faulty Items

If you receive damaged goods (especially golf clubs or electric trolleys):

• Contact us immediately with photos
• We’ll arrange replacement or refund
• We may request return of the damaged item (we cover shipping)

8. Liability Limitations

8.1 Product Use

Our golf equipment is designed for standard use. We’re not liable for:

• Improper use of products
• Personal injury from product use
• Incidental or consequential damages

8.2 Website Availability

We strive to keep our site available but aren’t liable for temporary outages or technical issues beyond our control.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we handle your personal data.

10. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

11. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

12. Contact Us

For questions about these terms:

Email: [email protected]
Phone: +44 (0)116 123 4567
Address: 59 Welford Pl, Leicester, GB LE3E 3ZS